ESIM TERMS

Last Updated: 22.11.2023

Introduction

These Terms of Use ("Terms") and the Privacy Policy (collectively, "Agreement") govern your relationship with ESIM Plus, a service provided by UAB Appvillis, a company with registration number 304930580 and its legal address: Šiaulių g. 10-56, Vilnius, 01134, Lithuania ("ESIM Plus", "we" or "us").

Acceptance of Terms

By using ESIM Plus, you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from using our services.

Service Description

ESIM Plus provides eSIM plans with mobile data globally and offers virtual phone numbers. Coverage may vary, so please check the supported countries in the ESIM Plus Application and ensure device compatibility.

Account Registration and Use

Compliance with Regulations

Virtual Number Rental and Refund Policy

Our platform facilitates the rental of virtual numbers as an intermediary. The rental duration is flexible, catering to various user needs.

Using virtual phone numbers, you agree that you may receive incoming calls and SMS messages from other mobile network subscribers. You can block incoming notifications in the application settings.

Non-Refundable Rentals

Once rented and activated, virtual numbers are non-refundable. This applies to numbers capable of receiving SMS from phone numbers but not from other virtual numbers.

No Refunds or Returns

All sales for activated eSIMs or Virtual Phone Numbers are final.

SMS and Voice Call Delivery

We cannot guarantee SMS delivery due to potential interruptions beyond our control. Users should be aware of this limitation.

To access services such as outgoing SMS and phone calls, users are required to complete a verification process.

Top-Ups, and Payments

Services are prepaid, with some available on a subscription basis. We accept payments via bank cards, Google Play, App Store, and selected cryptocurrencies. ##

Returns Policy and Cancellation

Account Holders can cancel within 14 days, unless the service is fully performed.

No Warranties

Services are provided "as is" and "with all faults," without any warranties.

Limitations of Liability

We disclaim liability for failures of network performance by member operators.

Termination by ESIM Plus

We may terminate services for misuse or illegal activities by the Account Holder.

Ownership

All rights in the ESIM Plus Application belong to Appvillis UAB .

Privacy and Data Security

We are committed to protecting your privacy. Our data handling practices are detailed in our Privacy Policy.

Termination by ESIM Plus

We may terminate services for misuse or illegal activities by the Account Holder.

Termination for Inactivity

Due to the Rules and Regulations set by our Partners, once the last usage date exceeds one year, the eSIM will be deemed expired. We reserve the right to terminate the service and balance of SIM cards that have not been used for over a year.

Changes to Terms

We may modify these Terms at any time. Continued use of the services after changes constitutes acceptance of the new Terms.

Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Appvillis UAB
V. Kareivių g. 6
Vilniaus apskritis
LT-09117
Vilnius, LT

Email: [email protected]

Website: https://www.appvillis.com/

*By using ESIM Plus, you acknowledge that you have read, understood, and agreed to these Terms.*

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